Privacy Policy


At MyJohor Transport, we are committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website, use our services or interact with us.

Information We Collect

We may collect the following categories of information about you:

  • Personal Information: We may collect personal information such as your name, email address, phone number, and payment information when you register for an account or use our Services.
  • Location Information: We may collect location information when you use our Services, including your current location and the locations you request transportation to or from.
  • Usage Information: We may collect information about how you use our Services, such as your search queries, the types of vehicles you request, and your interaction with drivers
  • Device Information: We may collect information about the device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
How We Use Your Information

We may use the information we collect about you for the following purposes:

  • To provide and improve our Services, such as processing your requests for transportation and personalizing your experience.
  • To communicate with you about your account and our Services, such as sending you confirmation emails and updates.
  • To send you promotional messages, newsletters, and other marketing materials about our Services and those of our partners, if you have consented to receive such messages.
  • To comply with legal obligations and enforce our policies.
How We Share Your Information

We may share the information we collect about you as follows:

  • With drivers and other transportation providers to facilitate your transportation requests.
  • With our partners and service providers who help us provide and improve our Services, such as payment processors and analytics providers.
  • With law enforcement or other government authorities to comply with legal requirements.
  • In connection with a merger, acquisition, or sale of all or a portion of our assets.
Your Choices

You can control your information and privacy settings in the following ways:

  • You can access and update your account information and preferences through the Settings menu in the app.
  • You can opt out of receiving promotional messages and newsletters by following the instructions in those messages.
  • You can disable location tracking through your device settings or by disabling location permissions for the app.
Security

We take reasonable measures to protect the information we collect about you from unauthorized access, disclosure, and use. However, no security system is completely foolproof, so we cannot guarantee the absolute security of your information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes to this Privacy Policy by posting a notice in the app or sending you an email.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@myjohortransport.com.